About Us

Who we are

Eliza New York is an online pet supply store for dog and cat owners in the United States. We stock everyday gear for life at home and out on walks: beds and blankets, harnesses and leashes, bowls and feeders, grooming tools, travel carriers, cooling and winter wear, and mobility aids for senior pets.

How we choose products

Every listing shows the measurements, materials and sizing we have for that item, so you can check the fit before you order. Where a product needs a size, we give a size chart and tell you how to measure your pet. If a detail you need is missing, email us and we will find out before you buy.

Ordering from us

• Prices are in US dollars, and the total is shown at checkout before you pay.
• We ship to addresses in the United States, and Standard shipping is free on all orders. See our Shipping Policy.
• You have 30 days from delivery to request a return. See our Refund Policy.
• Payments are processed securely at checkout. We never see or store your full card details.

Talk to us

Questions about a product, a size or an order? Email support@elizanewyork.com or use our contact form. We reply Monday to Friday, usually within one business day.